How do your mattresses compare to the name brands?

Because we make every mattress here in our Portland factory and sell it directly to you, you’ll get better quality at a lower price. However, because most retailers now only sell one-sided “can’t flip” mattresses, comparing them to our two-sided models is difficult. Just remember, it is cheaper to make a 1-sided mattress than a 2-sided one.

What are the dimensions of a queen-sized mattress?

Twin: 38-inches x 74-inches
Full: 53-inches x 74-inches
Queen: 60-inches x 80-inches
King: 76-inches x 80-inches

These are approximate finished sizes (+/- 1-inch) as provided by the International Sleep Products Association.

Are your mattresses in stock?

We keep most mattresses in stock, especially twin and full size. Those that are not can usually be made in a day or two.

Is Latex Foam the same as Memory Foam (Tempurpedic)?

No. These two foams are completely different and have much different feels. Latex foam tends to be a little softer and more supple than memory foam. And latex foam tends to breathe a little better than memory foam, which is heat-sensitive. Additionally, Latex foam is more of a natural product because it is made from the rubber of a rubber tree. We use Talalay latex at Portland Mattress.

I have a narrow staircase. Is there any way to get a queen-size box spring upstairs?

We make a two-piece queen-sized (and full-sizes) box spring for narrow staircases. We also make a hinged mattress that folds for tight areas. Please let us know if you need a hinged mattress prior to your order as this is not something we do to every mattress.

Today’s mattresses are so high. Is there any way to make my set lower?

We can do several things to make your overall set lower. The first thing we can do is make a low-profile box spring. A standard box spring is between 7½-inches to 9-inches high while a low-profile model is approximately 5 ½-inches. Or we can use a bunkie board, which measures 2-inches.

I thought the firmest mattress would be the most expensive. Why isn’t it?

Actually, the softer models usually cost more than firm models of the same quality. The answer lies in the amount of material used in the production of each. A firm mattress does not call for a lot of padding on top of the supportive innerspring, but more padding is required to create the plusher feel you get with a softer mattress. You can see the difference in the thickness of each.

Can I use my old box spring?

If the box spring is in good condition, it may not need changing. However, a box spring over 10 years old should be replaced. The most important thing to stress is that an old worn-out box spring will cause a new mattress to wear out much faster than normal.

What is the difference between a prorated and a non-prorated warranty?

Most major brands today have a prorated mattress warranty. Basically, the value of a prorated warranty decreases over time. For example, should you have a problem in the seventh year of a ten-year prorated warranty, only 30% of the repair would be covered. A non-prorated warranty, like we have at Portland Mattress Makers, covers the entire mattress for the length of the warranty.

What is coil count, and how does it affect the quality of a mattress?

Coil count refers to the number of coils in a mattress innerspring and should always be based on a full-sized mattress. While the number of coils is very important to the quality and support of a mattress, equally important is the thickness of the wire (gauge) used in the innerspring and also the number of turns in each coil.

What does the box spring do?

Box springs perform three major functions.
1. They provide support for the mattress.
2. Give the mattress set its height.
3. Affect the firmness of the mattress set.

For example, to make an extra-firm mattress, we use an extra-firm box spring. A softer box spring under the same mattress would create a slightly softer feel.

Feel good shopping local, and feel great on your new hand crafted mattress!