Reviews
Portland Mattress Makers - Biddeford
Mattress store in Biddeford, Maine
The mattress itself has proven to be just what I thought when testing several in the Biddeford showroom; perfect ! And the customer service from Portland Mattress has matched the mattress itself. 😃
Delivery was fine with no problems, unfortunately there was some damage to the property but the company immediately said they would take care of the repair expense.
So, thank you and well done.
So, thank you and well done.
Our second purchase. Quality product and delivery guys were professionally behaved, pleasant and strong. Only complaint is price. Quality ain't cheap.
From the very begining dealing with Cassie in the Manchester/Bedford store to the final delivery proved to be a GREAT team effort.
Cassie answered all of our questions and helped with the purchase of the right mattress for our needs.
The delivery went extremly smooth the two men where nice and very personable and considerate.
You have a GERAT team.
Cassie answered all of our questions and helped with the purchase of the right mattress for our needs.
The delivery went extremly smooth the two men where nice and very personable and considerate.
You have a GERAT team.
From the very begining dealing with Cassie in the Manchester/Bedford store to the final delivery proved to be a GREAT team effort.
Cassie answered all of our questions and helped with the purchase of the right mattress for our needs.
The delivery went extremly smooth the two men where nice and very personable and considerate.
You have a GERAT team.
Cassie answered all of our questions and helped with the purchase of the right mattress for our needs.
The delivery went extremly smooth the two men where nice and very personable and considerate.
You have a GERAT team.
We shopped around for a new mattress at a few other places before deciding on Portland Mattress Makers. We liked that we weren’t given a sales pitch or pushed to buy! Everyone was super helpful and nice - from sales to delivery - and we love our new bed.
Good experience with Sales. Delivery was well done except for not wearing booties on shoes to avoid tracking in snow
Great experience purchasing through Portland Mattress Makers! They were so helpful over the phone determining what we needed, very informative, and made to order was very fast. The order was done exactly when it was supposed to be and pick up was a breeze. 10/10
Our customer service person, Celeste, was amazing. Very informative, very patient and helpful.
We love our new mattress and boxspring. We went shopping around and tried several other maker makers and decided on Portland Mattress.
We love our new mattress and boxspring. We went shopping around and tried several other maker makers and decided on Portland Mattress.
Kenny was very helpful and patient during the trying and decision making process. The delivery guys were great - helpful and very personable which is not usually the case for most companies. The mattress is very nice. Probably more expensive than similar ones from a big store, but we felt the materials were better. So far the mattress is comfortable.
Wonderful mattress, easy ordering process and delivery. They were very careful and went over and above to make sure everything was done carefully and right.
Wonderful mattress - great sales and delivery people. High quality product and buying local is the best!
A very pleasant experience shopping for a mattress here. Kenny was extremely knowledgeable and helped us find a mattress that works for us, even helping to schedule delivery on time for us to have the bed ready for a visiting relative!
Great service! The sales person took the time to explain the manufacturing process. The delivery was prompt and the mattress is of excellent quality! I highly recommend this company!
My aging mom needed a mattress that would support her as she sat on the edge of the bed. Her other mattress, only a year old, slumped on the edge and she kept sliding off. I called Portland Mattress Makers and they suggested the Acadia mattress. We came in to try it and bought it immediately. The mattress was literally made, that week, in the factory section of the building where we shopped in Biddeford, Maine. Mom is so happy with it. The whole experience was very comforting, including the delivery staff. They helped me bag up the previous mattress and load it in my car! And we received a small thank you gift of a pound of Coffee by Design coffee (named Sleep Local Sip Local) made specifically for PMM. I love supporting Maine businesses and we love Portland Mattress Makers! Thank you all!
Sales person very knowledgeable answered all our questions we bought adjustable beds delivery went very smooth the guys moved my existing matteress to another location in home brought in the new ones went over the controls to beds would highly recommend Portland mattress company we went to the one in Bidderford mattresses we chose are very comfortable
Salesman Ken took the time we needed when we were choosing our mattress. We are a repeat customer. No pressure to buy anything. Kept us informed every step of the way on delivery. Delivery as scheduled. Delivery guys were very polite and careful8n our home. Great quality mattress. We are very satisfied - wish more companies were like Portland Mattress.
Made in Maine is a legendary virtue, and Portland Mattress Makers is on the top tier of businesses who can claim it. They take incredible pride in their work, all the way through to delivery.
Thank you and your team so much for such a terrific Made in Maine mattress. It has saved the day with this move to a new location and means a great deal to us.
Colin Sargent
Portland Magazine
Thank you and your team so much for such a terrific Made in Maine mattress. It has saved the day with this move to a new location and means a great deal to us.
Colin Sargent
Portland Magazine
The 2 delivery guys were polite and efficient. They removed the huge king size mattress from the 2nd floor without incident.
They called to let me know their arrival time .i have high praise for the delivery process.
They called to let me know their arrival time .i have high praise for the delivery process.
Knowledgeable, not forceable, incredibly helpful and understood what I wanted/needed at a price I found extremely reasonable! Painless exchange of monies. Delivery was a little earlier than expected and I was thrilled! There is much to be said for “sleep local”!
We had a fantastic experience with Portland Mattress Makers! Ken made the sales process very easy. He shared helpful information about the mattress options, allowing us to select the best set for our needs. The delivery team was amazing - friendly, efficient and professional, making a tough delivery into a small, tricky space look routine. We highly recommend Portland Mattress Makers!
Ken was very helpful —
Choosing my delightful mattress (Pwr unit)
Delivery guys were very helpful too
All and all I am very pleased
Choosing my delightful mattress (Pwr unit)
Delivery guys were very helpful too
All and all I am very pleased
Had a great shopping experience and love my new mattress. The salesman was knowledgeable, patient, polite and very helpful in narrowing down selections for me and letting me test the mattresses. After telling him my frustration with not being able to flip hybrid mattresses over for more even wear, he told me I could have both sides finished - problem solved and mattress sold (had both sides finished)! I hope now to get some good longevity from this new mattress. Also, I use an adjustable bed frame and this mattress stays put - it doesn’t slide down, hitting the foot of the bed, when raised like my old hybrid mattress did and it is a bit thicker so my sheets fit tighter which I’m happy about.
Great experience and a great product. We had a couple issues of our own making (always issues dealing with a boat) and they helped us out on the spot. It was one of those things that if they had said we can take care of it early next week, that is what I would normally expect as good service. Instead we walked out the door the next day with problems solved.
My wife and I are absolutely thrilled with our new mattress. We had a fantastic buying experience with our salesperson Ken, who expertly explained the features, benefits and advantages of each of the many products available to us. He listened to our previous experiences with different manufacturers and helped us both select the models, which were best suited to our individual sleeping needs. He took the time to help us both try out different models, listening to our feedback and helping us select the perfect system.
The delivery and setup team were equally effective at listening to how and where we needed the equipment set up. They were friendly, patient and careful to ensure that the installation went smoothly, the new system met our requirements, that we understand the proper operation of the equipment, and that our old mattress was removed properly.
We loved working with the team at Portland Mattress Makers and will recommend them to all our friends and family.
The delivery and setup team were equally effective at listening to how and where we needed the equipment set up. They were friendly, patient and careful to ensure that the installation went smoothly, the new system met our requirements, that we understand the proper operation of the equipment, and that our old mattress was removed properly.
We loved working with the team at Portland Mattress Makers and will recommend them to all our friends and family.
I went to Portland Mattress to work towards staying local and supporting ME jobs. However, I had very strict mattress details that I needed and was not going to compromise. I can report the product is just as ordered, on time and very competitively priced! Keep it going Portland Mattress!!
Everything was wonderful. From the time I purchased the mattress to a great delivery. So happy and really love our mattress.
What a great experience purchasing a new mattress with this local business. Everyone was extremely helpful and knowledgeable. They have a large selection and will certainly help you find the right product for your needs. Nothing is better than being able to work with people who are concerned that you are satisfied with your purchase and back their product.
We have bought two mattresses and both times, we worked with Catherine. She is a gem!! Very knowledgeable, helpful, lovely disposition. She answers questions with ease and while speaking with us, she made us feel very comfortable with our decision. We would go back because of her and the product.
My wife and I decided to shop for two twin xl mattresses to replace a king size mattress that no longer was comfortable for either of us. We decided to try two xl mattresses because we each need different firmness levels.
We actually were dreading the process of having to make this purchase knowing that there are so many different choices and options in this industry. Lucky for us Portland Mattress is where we began to shop, and after such a great experience with Sandy we made our purchase the following day. We never felt pressured or rushed to make a decision and made several suggestions after listening to what our needs were. She took the time to explain why she thought we would get a better nights sleep on those that she recommended. After trying the mattresses that she recommended she was able to answer all our questions and explain how the mattresses were all hand crafted and built right in the Biddeford location. By this time my wife and I both knew that we were going to purchase our new mattress from Sandy the following day !
We were fortunate to have our new mattresses delivered within a weeks time by two awesome delivery experts Tony and Alex. They took out our old mattress and set up the new mattresses and were back on the road in less than 15 minutes. Delivery was completed within promised time frame. Receiving a beautifully boxed thank you gift was unexpected but so appreciated.
The most awesome derail that I haven’t mentioned yet is that our new mattresses are the most comfortable we’ve ever slept on.
We have purchased several mattresses in our lifetime, but this experience has left us so happy that we purchased mattresses of such quality, sold by someone who really knows the product, made locally and delivered by people who respect your property.
Thanks to all of you at Portland mattress who were involved in selling, manufacturing, and delivery of such a quality product.
We actually were dreading the process of having to make this purchase knowing that there are so many different choices and options in this industry. Lucky for us Portland Mattress is where we began to shop, and after such a great experience with Sandy we made our purchase the following day. We never felt pressured or rushed to make a decision and made several suggestions after listening to what our needs were. She took the time to explain why she thought we would get a better nights sleep on those that she recommended. After trying the mattresses that she recommended she was able to answer all our questions and explain how the mattresses were all hand crafted and built right in the Biddeford location. By this time my wife and I both knew that we were going to purchase our new mattress from Sandy the following day !
We were fortunate to have our new mattresses delivered within a weeks time by two awesome delivery experts Tony and Alex. They took out our old mattress and set up the new mattresses and were back on the road in less than 15 minutes. Delivery was completed within promised time frame. Receiving a beautifully boxed thank you gift was unexpected but so appreciated.
The most awesome derail that I haven’t mentioned yet is that our new mattresses are the most comfortable we’ve ever slept on.
We have purchased several mattresses in our lifetime, but this experience has left us so happy that we purchased mattresses of such quality, sold by someone who really knows the product, made locally and delivered by people who respect your property.
Thanks to all of you at Portland mattress who were involved in selling, manufacturing, and delivery of such a quality product.
Portland Mattress Makers - Portland
Mattress store in Portland, Maine
Recently purchased a coil mattress. Love it! Working with Sam and others was a very positive experience. Knowledgeable about their products and helpful in helping us choosing what will best meet our needs. Communication throughout the process was stellar. Will be back for our next mattress.
Great and knowledgeable service and delivery people. While we shopped 2 repeat customers came in the showroom. I think we have made a wise and comfortable choice in our new mattress.
Great customer service and happy with the new mattress. Would highly recommend.
They were friendly, had just the mattress we were looking for at a good price, and we were able to take it home the same day!
We recently decided to replace our aging mattress. Through research, we ended up at the Portland Mattress Makers. We drove down to Portland on a Saturday morning. It wasn’t too busy for a winter day. The showroom salesperson was extremely knowledgeable and explained the different type of mattress and construction of each type. After learning our preferences, he pointed us to a few models. We ended up with the BOOTHBAY - Firm. (It was important to us to purchase a mattress that we could flip, and one that had handles). The delivery guys were great and even removed some pictures along the staircase so they wouldn’t be damaged. Our experience with the Portland Mattress Makers has been very positive. We also love the idea of purchasing these well made products, made by fellow Mainers!
They were great. I was running behind schedule and they waited a few minutes for me. They even left me good coffee’
From our first visit to the Portland store to delivery, everyone we spoke with was friendly and knowledgeable. When the mattress was delivered (after 3 inches of snow) the guys put “bootie covers” over their boots. The mattress is great. I would recommend Portland Mattress Mkers without any hesitation. Thank you.
Everything went well except they couldn't get the queen size box spring upstairs. Supposedly I'm to be getting a split queen size to replace the factory type queen box spring they had in their truck that they used but I haven't heard anything.
We are sleeping so much better after getting a mattress topper from Portland Mattress Makers. Everything went smoothly, the topper was finished in a week and a half. Highly recommend it!
Portland Mattress showroom on Fox Street is where we began our mattress buying journey. A weekend of visiting other local and national chains as well as the larger mattress vendors in Boston we returned to their store and chose their Mongegan Dunlop Latex and so far love it! With what we were searching for, their price was comparable and Sam and Tracy were truly helpful to work with. Worth a visit and the investment.
Super friendly. Great product and service. I have used this team since moving to Portland 40 years ago.
This was a great experience start to finish! I was buying an adjustable bed for my 95 year old mother. Tracy was super helpful with suggesting options and the 2 men who delivered it were professional and very knowledgeable. I highly recommend Portland Mattress Makers!
Thank you very much bed is perfect we love it and delivery was excellent service I will go back and buy another thank you all for great services coffee was good to thanks
We found that buying a mattress is kind of like buying a car; confusing and painful. We looked around but happily ended up at Portland Mattress Makers, and it was a great experience from selection to delivery.
I was very pleased with the sales person. She took time to listen to my issues and made recommendations accordingly. The young men who made the delivery were prompt, neat in appearance, and friendly. A very positive purchasing experience.
Portland Mattress Makers, is our choice of Mattress's having had several in the past and always exceeding our expectations! Sam at the Portland store was fantastic to deal with and made our purchase easy and smooth. We love dealing with and supporting Maine based companies!
This is our third mattress with Portland Mattress Makers. We’ve been loyal customers for well over a decade. Their service is top notch! Quick and easy deliveries. They are very knowledgable. They stand behind their products with an incredible warranty. The quality of their craftsmanship is exceptional. We highly recommend them. Whatever you buy you’ll be sure to have a great night’s sleep.
I had a wonderful experience shopping for the right mattress at Portland Mattress Makers in Portland, Maine
The Acadia Firm Queen size inner-spring mattress, the right foundation height, with my existing bed frames was perfect height with strong edges I needed for transferring to and from my wheelchair. I've been using my new bed for a week now and love it very much. Transfers are perfect.
The service was a wonderful experience, and thankfully I was able to have it installed that night, thanks to a friend and a couple of PMM employees.
I'm so happy that I bought local and really appreciate the wonderful service Tracy Ginn provided.
The Acadia Firm Queen size inner-spring mattress, the right foundation height, with my existing bed frames was perfect height with strong edges I needed for transferring to and from my wheelchair. I've been using my new bed for a week now and love it very much. Transfers are perfect.
The service was a wonderful experience, and thankfully I was able to have it installed that night, thanks to a friend and a couple of PMM employees.
I'm so happy that I bought local and really appreciate the wonderful service Tracy Ginn provided.
Sales staff could not have been nicer, nor more helpful. We got exactly what we were looking for in the mattress. The delivery men were polite and careful when bringing the mattress into our home. We love our new mattress!
Professional & helpful sales person. Matteress delivered on time. Delivery staff polite, considerate & worked in a professional manner. Will refer others to this company.
Store staff very helpful in selecting a bed. Not pushy. Delivery was smooth and seamless. Happy to go local!
The bed is very comfortable the people that delivered it were very polite well-dressed and very professional
Sam and Tracy were very friendly and knowledgeable at their Portland store location.
They answered every question I had about which mattress would best suit my needs.
They did not pressure me into buying any one particular mattress.
I love the fact that they are local to where I live and manufacture high quality mattresses everyday right here in the great state of Maine.
If you want to learn more on how they make their mattresses you can tour their factory in Biddeford, Maine.
I highly recommend buying your next new mattress from The Portland Mattress Makers.
They answered every question I had about which mattress would best suit my needs.
They did not pressure me into buying any one particular mattress.
I love the fact that they are local to where I live and manufacture high quality mattresses everyday right here in the great state of Maine.
If you want to learn more on how they make their mattresses you can tour their factory in Biddeford, Maine.
I highly recommend buying your next new mattress from The Portland Mattress Makers.
what a lovely mattress buying experience! the folks at Portland mattress makers are so helpful, delivery was prompt and easy, and we love our new mattress!
Very helpful person in the store.
Really knew his products.
Mattress is wonderful.
Really knew his products.
Mattress is wonderful.
Great service,great mattresses at a locally owned business.Delivery,set up and removal of old mattress was also appreciated.Thanks, Portland Mattress!
Most comfortable mattress I have owned. Sales and delivery people helpful and friendly. Will buy from them again without reservation.
We ordered a custom mattress and the customer service was great and mattress was made exactly as we had hoped and on time! Highly recommend.
Easy, comfortable experience, with questions simply and honestly answered, made the buying an informed pleasure. The obvious quality of the product surely helped as well. Local always counts!
My husband and I just purchased our second Acadia mattress. The pillow top on both sides allows us to flip it periodically and is no doubt why the first one lasted as long as it did. It is, quite simply, an incredibly comfortable mattress. The young men who delivered it were exceptional, and took obvious pride in a product they helped manufacture. And we love that it’s made right here in Maine! Thank you, Portland Mattress Makers!!
We love Portland Mattress Makers. We have purchased 4 mattresses over the past 15 years - and it is the only place we go when we need a mattress now. The quality of the mattress is unquestionable, they stand behind their work and the customer service is exceptional. From the sale floor, to the delivery - we have had nothing but excellent service. Everyone in the family sleeps better once they have a Portland Mattress Makers' mattress. Even the kids noticed the difference - we will never buy a mattress anywhere else.
I am delighted with my new mattress from Portland Mattress Makers. I had very specific needs - a firm mattress to support my back, but with a soft layer to cushion my arthritic joints. At the showroom I received three suggestions, and had plenty of time to try out each until I found the one that was perfect - and on sale, too. Less than two weeks later it was delivered - exactly within the promised delivery window, by two courteous and efficient gentlemen. I believe in buying from local companies and supporting our local economy; Portland Mattress Makers is right up there with the best.
We recently invested in a Portland Mattress Makers king mattress, and it has completely transformed our sleep experience. From start to finish, the process was seamless. The team took the time to understand our needs—everything from our preferred firmness to specific pressure points we wanted addressed.
When the mattress arrived, we were immediately impressed by the craftsmanship. It’s clear they used high-quality materials, and the attention to detail is exceptional. But the true test was our first night’s sleep—wow! It offers the perfect balance of support and softness.
Delivery and setup was seamless and the mattress is worth every penny for the comfort and durability it provides. We are confident this will be our go-to choice for mattresses years to come.
Job Well Done to the Whole Team at Portland Mattress Makers!
When the mattress arrived, we were immediately impressed by the craftsmanship. It’s clear they used high-quality materials, and the attention to detail is exceptional. But the true test was our first night’s sleep—wow! It offers the perfect balance of support and softness.
Delivery and setup was seamless and the mattress is worth every penny for the comfort and durability it provides. We are confident this will be our go-to choice for mattresses years to come.
Job Well Done to the Whole Team at Portland Mattress Makers!
We worked with both Sam and Tracy at the Portland store. Very pleasant and knowledgeable about the products offered. Excellent communication. Delivery was on time and on schedule. Mike and Sam were efficient and thorough with the delivery. As far as the mattress is concerned, we have noticed improvement in sleep and relieved we went to the right store and made the right choice.
Superior customer support and flexibility with your selection should it not be the right mattress for you
Highly recommend them for your next mattress
Highly recommend them for your next mattress
My experience with you has again been a very positive experience. The process in buying a mattress has been effortless and appreciated. Thank you Felicia. S
We discovered Portland Mattress Makers while looking for a company to locally source multiple new mattresses for a home. We stopped in at the Portsmouth location and worked with Jean. She was very informative and low pressure, unlike many the sales people in most mattress stores. We did some price/mattress comparisons with another family-owned mattress company, and found Portland Mattress Makers to offer options that better suited our needs. The company was very easy to work with. Our mattresses were made and delivered on time, the delivery fee was reasonable and they showed up when they said they would. Better yet, we're all happy with the comfort of the mattresses and would purchase here again.
Supportive but not pushy showroom experience, much appreciated. Excellent post sale delivery communication. I added a box spring last minute and they were able to accommodate it on the truck which was wonderful. The mattress is perfect, best I've ever had. I had been considering ordering a mattress made in CA but it made so much more sense to buy local product especially when it is equal to if not better than anything else I've looked at. I would absolutely buy another mattress from here!
I hate buying things like mattresses that are expensive and complicated in their variety. But I have been sleeping on a Portland Mattress for 15 years, so I when I needed a new one, I figured I'd just go back to you.
I went into the Portland store on a recent quiet Sunday. The manager was patient and helpful, and I had the new mattress within two weeks. The delivery crew was awesome as well, and the Coffee By Design was a nice touch.
So I just wanted to say thank you. As I said, these kinds of purchases are stressful to me, but you made it quick and painless, and I also got to support a local business. Not to mention, the mattress itself is top quality, feel great, sleeps well so far!
Thanks!
I went into the Portland store on a recent quiet Sunday. The manager was patient and helpful, and I had the new mattress within two weeks. The delivery crew was awesome as well, and the Coffee By Design was a nice touch.
So I just wanted to say thank you. As I said, these kinds of purchases are stressful to me, but you made it quick and painless, and I also got to support a local business. Not to mention, the mattress itself is top quality, feel great, sleeps well so far!
Thanks!
The perfect bed was recommended to me ( a stomach and side sleeper).And it is the best!
After sleeping too long on a bad mattress, I no longer have hip stiffness!
The customer service was great, the delivery people were great and the mattress is unbelievable!
I am also very happy to have supported a local business. I did not care to look anywhere else.
After sleeping too long on a bad mattress, I no longer have hip stiffness!
The customer service was great, the delivery people were great and the mattress is unbelievable!
I am also very happy to have supported a local business. I did not care to look anywhere else.
We had to order all new mattresses and box springs (8!) for our camp after a mold remediation and Portland Mattress Makers came highly recommended. Tracy was incredible helpful in the store and the delivery team was top notch, avoiding low wires with their truck and getting mattresses and box springs up to lofts. And then they gave us a thank you gift 🤯 when they were the ones that truly deserve all the thanks!
From start to finish, the team at Portland Mattress Makers was incredible! We had gone to a larger furniture store for a new bed and were gobsmacked by the cost. We visited Portland Mattress Makers the next day and purchased our new bed at half the cost and more importantly, the mattress was handmade locally! The delivery team was amazing and efficient and one of the gentlemen that delivered our mattress actually made our mattress. I highly recommend Portland Mattress Makers.
Our delivery guys, Alex and Sam, were excellent! They went above and beyond the normal delivery routine, they were flexible and easy going, kind and helpful, as well as accommodating some last minute changes that required them to carry the king mattress and old mattress many further steps.
The sales person who helped us pick out the right mattress took time to work with us and also let us take our time, easy and helpful from start to finish.
Their prices and policies are very reasonable. Their mattress is so much better than the typical store brands.
The sales person who helped us pick out the right mattress took time to work with us and also let us take our time, easy and helpful from start to finish.
Their prices and policies are very reasonable. Their mattress is so much better than the typical store brands.
I shopped at the Fox Street store. Sam was very helped with his product knowledge. I support local businesses and this new mattress is terrific. A fair price for a quality product with money kept local. The 2 delivery guys were courteous, and efficient. They took my old king size mattress, left me my paperwork and a thank your package from Coffee By Design. I recommend this local business for anyone looking for a new mattress.
It’s such a nice touch when your delivery man hands you a Thank You Box for purchasing a new mattress! Very impressed with this local, made in Maine mattress that I found on their website…..I was able to try it out at one of the showrooms and had it delivered just in time to aide me with a long recovery from surgery. I have been sleeping on the pillow top since February and I love the mattress. Well done Portland Mattress Makers!
The mattress is very comfortable, supportive, and well constructed. The service was excellent. The sales person was very knowledgeable and helpful. The delivery was perfect. They arrived at the appointed time, the set up was speedy, and they removed all of the packaging. I would not hesitate to by another mattress from them.
Portland Mattress Makers - Portsmouth
Mattress store in Portsmouth, New Hampshire
Great mattress and custom service. We have purchased 2 mattresses and couldn't be happier. Very well made and super comfortable .
Last nite was,my first night on our new mattress my best night sleep I've had in a long time. Iwould recommend this company for sure Thank you George for the beautifully product 😀
Jeanne was amazing, knowledge
able, and patient. We love our new bed! Thank you!
able, and patient. We love our new bed! Thank you!
Amazing from start to finish!
Our sales person was extremely knowledgeable, not pushy at all. Encouraged us to take our time and really feel the way our body reacted to the mattresses.
An extremely nice touch on delivery day with a gift of local Maine coffee company, and a personally signed postcard from all the employees!
Our sales person was extremely knowledgeable, not pushy at all. Encouraged us to take our time and really feel the way our body reacted to the mattresses.
An extremely nice touch on delivery day with a gift of local Maine coffee company, and a personally signed postcard from all the employees!
The delivery crew of Alex and Chris are spectacular! Friendly, on-time, quick and helpful in all aspects of their job. We really enjoyed the local service, super professional.
Wonderful service from sales to delivery. Very comfy mattress. We are happy to support a local company!
The young men who delivered our bungy board and mattress were fast and courteous. Took the old one away in a flash. Wish we'd found you/done this years ago! Love the mattress, love buying local! Thank you Portland Mattress!
The last year or so, I would always have soreness throughout the night on my left side when I slept on it. On football Saturdays over the years, I would stay in my friends guest bedroom after watching the games. I always noticed how I got a good night sleep without any discomfort. The mattress on that bed was from Portland Mattress. With the help of the staff, I was able to identify the mattress he had and got one for my own home. They were very helpful throughout the process and helped build a mattress to the size specifications that I needed. The delivery personnel were very friendly and even moved my old mattress out to the garage for me. I have been sleeping much more comfortably at night since I got the new mattress. The product is great and all the people were very pleasant and helpful to work with.
The delivery people weete very friendly a d helpfull. We loved the matress it is the best matress we every had
We had really great service. We were kept well informed of delivery time etc. The gentlemen who delivered introduced themselves and were courteous throughout the process. We've only had the mattress a couple of weeks, but so far it's exactly what we hoped for!
Overall, a positive experience!
Overall, a positive experience!
I recently saw Portland Mattress online and decided to investigate their mattresses because my brand new, five month old mattress was killing my back. Jean, at the Portsmouth store, was so knowledgeable and helpful. I ended up buying the Sebago Lake plush top full size, and it’s beyond words comfortable. I can’t believe how well I sleep and my back pain is improving. The young men who delivered the bed were very pleasant, and the whole sales experience was great!
Very knowledgeable. Large selection. Helpful in selection. Comfortable mattress. And nice to deal with!
We purchased a really nice quality well-made twin mattress. Jean, the lady in the Portsmouth showroom was very helpful. We are very happy with our purchase and Jean’s guidance. We definitely would recommend Portland Mattress to others.
Great service from the store to delivery. Loving my new mattress and so happy to support local business!
Jean C at the Portland store was so knowledgeable and helped us make a great decision. The delivery folks went way beyond in terms of making the delivery on a snowy and impassable road. I can’t say enough about the product as to its quality and comfort! Happy to have such a professional group selling, manufacturing and delivering our mattress. Thanks!
The process was very easy, salesperson was very knowledgeable. She let us test, look, feel and touch, gave us time. When we had questions and had made our selection, our questions were answered to our satisfaction and we bought what we wanted and the mattress is so comfortable. Highly recommend this store & company.
The delivery was easy, very professional & on-time. The most impressive part was the delivery guys are from the store and are hands on with building the mattresses also.
Very impressed easily 5 🌟
The delivery was easy, very professional & on-time. The most impressive part was the delivery guys are from the store and are hands on with building the mattresses also.
Very impressed easily 5 🌟
We ordered a new Acadia Denim Plus double sided mattress on December 31st. It arrived today! We had an easy ,no pressure buying experience with the saleswoman JC.The delivery and set up was quick and efficient. The delivery men were courteous. I am glad we shopped local for a great product and a wonderful experience. Thanks for everything! #highlyrecommend
Answered all my questions. Mattress we purchased was sold at another store at the same time by mistake. They made me another mattress within days and was in store the same day as originally promised for the original mattress. Great service and great mattress.
We had a great experience shopping at Portland Mattress. Joan explained how they make their mattresses, showed us examples and explained each one. There was never any sales pressure. The delivery men were great. It's been a week now and we are enjoying having a good night's sleep.
Fantastic team and great quality, great decision to buy with Portland mattress
Best in-store experience from 3 companies visited, excellent quality product produced locally, competitive price, delivery occurred 20 days after order, delivery crew was professional and efficient. We are very happy with the experience from Portland Mattress Makers.
very helpful staff. We liked the product and are particularly motivated to shop local. We try to support the local, smaller businesses if we can. Having the mattresses built by a "non-Megacorp" was appealing.
Jean in the showroom was extremely helpful and friendly I got what I needed and the delivery guys were great was a pleasure doing business with them would recommend them to anyone
This was my first purchase of a mattress from Portland Mattress and it was a wonderful experience. Visited their Portsmouth, NH location and was helped by Jean, a very knowledgeable and delightful person. There was no pressure to buy. The construction and manufacturing processes were well explained and Jean was very helpful in selecting a mattress based on my particular needs.
It’s been one week since my new mattress was delivered. I couldn’t be happier with the professional way the delivery was handled. The communication beforehand was excellent and the courteous delivery men are to be complimented.
I’ve recommended Portland Mattress to my friends and I wouldn’t hesitate to buy from them when the need next arrives!
It’s been one week since my new mattress was delivered. I couldn’t be happier with the professional way the delivery was handled. The communication beforehand was excellent and the courteous delivery men are to be complimented.
I’ve recommended Portland Mattress to my friends and I wouldn’t hesitate to buy from them when the need next arrives!
A fantastic buying experience in the Portsmouth showroom and delivery was seamless!
Buying a mattress can be overwhelming, and Sandy answered all of our questions. I like supporting local and knowing that high quality mattresses are made nearby helped make this decision easy.
Buying a mattress can be overwhelming, and Sandy answered all of our questions. I like supporting local and knowing that high quality mattresses are made nearby helped make this decision easy.
When my husband and I decided to purchase a new mattress, we decided to buy local. From the moment we walked in the door, we felt confident we made the right decision. Our salesperson educated us in how the different mattresses were constructed and how they would perform.
We love our mattress and look forward to many years of great sleep!
We love our mattress and look forward to many years of great sleep!
Good quality and very helpful staff!
We’ve been customers for decades and replace our mattresses with these locally made beauties! We like that you can still buy a premium mattress and flip it!
Delivery guys helped move mattresses between floors to accomodate our needs- in an old ,old house. Minor scruffs but nothing serious and to be expected. Thank you!
We’ve been customers for decades and replace our mattresses with these locally made beauties! We like that you can still buy a premium mattress and flip it!
Delivery guys helped move mattresses between floors to accomodate our needs- in an old ,old house. Minor scruffs but nothing serious and to be expected. Thank you!
My First encounter was with Jean. She was so helpful and well experienced. She’s easy to understand and respected what I wanted and helped me find the mattress that was best for me. She guided me through the whole process. She wasn’t pushy, but was very thorough with everything. The two young men that delivered my order were respectful, helpful, and pleasant. I love my new mattress. I’ve had it for a couple of weeks. It is so comfortable. I didn’t realize I was not getting such a good nights sleep. It fits perfectly and all of it is very comfortable.
I am more than pleased with the service and the workmanship that this company offers. I will surely share the news with all of my friends and family. Thank you,
Pat Turner.
I am more than pleased with the service and the workmanship that this company offers. I will surely share the news with all of my friends and family. Thank you,
Pat Turner.
Visited the Portsmouth store. Jean was very patient and helpful and eventually we completed our order. Delivery was right on schedule and friendly. Love the mattress so far!
Knowledgeable, helpful and friendly team in store! Delivery team was fabulous!!!
Great informative, no pressure sales. Made it so easy to buy a bed! Will go there the next time we need a bed!
Jean, and Sandy, in the Portsmouth store were a delight to work with. Jean took the time to find out why I was looking for a new mattress. She had me try out several and told me about the differences.
It is only took three weeks to have our two mattresses made, then their staff gave us a white glove delivery.
I highly recommend this company when you need a new mattress.
It is only took three weeks to have our two mattresses made, then their staff gave us a white glove delivery.
I highly recommend this company when you need a new mattress.
Portland Mattress Makers was our choice for new mattresses. These mattresses are made in Maine, USA! The store is no frills; the saleswoman was very knowledgeable and helpful. We felt no pressure whatsoever to buy. We tested all the mattresses and found the perfect fit! Instead of buying one, we bought three. Great store, definitely recommend!
Had a custom mattress made by these guys and they were the absolute best people to work with. I was under a bit of a time crunch because of a planned trip in my camper van but was unable to get them the measurements until there was under two months left. They gave me a date when it would be finished. It was done about three days after that date because of a question which could only be answered by my builder. They reached out to him and they then let me know what was going on. Their communication with me was top notch. I knew what was going on each and every step of the way. Every person I spoke with over the phone were professional, helpful, polite and most importantly, kind. They were generous with their time in answering every single question I had and not once did anyone make me feel I was a bother in any way.
Importantly, the mattress was perfect. The fit, the size — everything. Only time will tell about the quality of the mattress as far as comfort and durability but I have high hopes about both because everything else about this company is first class.
From my first interaction over the phone with Sandy, as well as my email and/ phot conversations with Cassie, Catherine and Jean, I felt I was being well taken care of at Portland Mattress Makers. Highly recommend them for any mattress needs you may have.
Importantly, the mattress was perfect. The fit, the size — everything. Only time will tell about the quality of the mattress as far as comfort and durability but I have high hopes about both because everything else about this company is first class.
From my first interaction over the phone with Sandy, as well as my email and/ phot conversations with Cassie, Catherine and Jean, I felt I was being well taken care of at Portland Mattress Makers. Highly recommend them for any mattress needs you may have.
Visiting Portland Mattress in Portsmouth was truly pleasurable. Jean was so knowledgeable and low pressure. Their selection is perfect just enough to have all the options necessary. If you are in need of a mattress check them out, you won't be bombarded with UNNECESSARY choices. BTW comfort is amazing!
My extended family have all been longtime customers. Only great things to say about the quality mattresses and customer service! I called and placed an order for two twin mattress with bunkie boards. Jean walked me through my options and helped me find the mattress that best suited my needs. My order was ready for pick up when requested and my boys are loving their new mattress. Thank you.
We appreciated the help we received in trying out different mattresses. We bought one and it was a little too bouncy for me in turning over at night so we appreciated Portland’s guarantee that we could get another mattress and return that one.Two weeks later, I have my new mattress of 5 days and like it very much. We really appreciate the return policy as it allows a satisfied customer rather than a disgruntled one. We are pleased with the company and its employees.
Vivian Morrison
Vivian Morrison
I needed a new mattress for our lake house so my sister suggested I check here since she had a good experience. At their Portsmouth store I tried several mattresses with the help from the salesperson. Prices were excellent so I purchased one. They made it quickly and I had it in time for Memorial Day weekend. The whole experience was great and I would happily recommend them.
We had a wonderful experience purchasing and receiving our mattress. At the store in Portsmouth NH they were helpful and knowledgeable and allowed us space and time to come to our own conclusion with their insight. They reached out to us prior to the delivery date and the packet explained everything. The delivery team was efficient and respectful of our space and the gift was unexpected but greatly appreciated. A wonderful experience and the past week has brought a vast improvement in our comfort and sleep time. The only issue is I was late to work. Thank you Portland Mattress Co.
The personal service was spectacular. Based on my needs I had chosen one style of mattress, but shortly before delivery an employee called to ask if I was SURE the mattress I had chosen was the best fit for my needs based on Antique bed frame constraints.
It ended up, that she was correct. There was a mattress, made in Portland, that I had not previously considered that was an even better fit than the one I originally ordered. So at the last minute they changed the mattress style. The mattress ( new style) was delivered on time, exactly as my first choice was promised!!
I was ultimately pleased by the second choice which the sales person recommended four days prior to delivery. SO GLAD I LISTENED. They know mattresses.
FYI: To my amazement, the second choice, was actually LESS expensive than my first choice!
It ended up, that she was correct. There was a mattress, made in Portland, that I had not previously considered that was an even better fit than the one I originally ordered. So at the last minute they changed the mattress style. The mattress ( new style) was delivered on time, exactly as my first choice was promised!!
I was ultimately pleased by the second choice which the sales person recommended four days prior to delivery. SO GLAD I LISTENED. They know mattresses.
FYI: To my amazement, the second choice, was actually LESS expensive than my first choice!
Portland Mattress Makers - BEDFORD
Mattress store in Bedford
Great mattresses! Appreciated the ability to customize and the delivery was easy.
Entire experience was excellent Cassie at the Manchester/Bedford store was excellent extremely helpful with selection of the correct mattress delivery was right on time and the courtesy and helpful men
The purchasing process was very easy, and I was glad to know my mattress was made to order. The delivery associates were great, and thanked us multiple times for our business. Overall, very pleased with our experience, and we love our new latex-based mattress.
We had a great experience with Portland Mattress Makers. Cassie at the Manchester store was very easy to work with and super helpful with questions we had. Two days prior to delivery we were contacted to ask if they could use a different fabric for the top of the mattress. They make all mattresses to order! Nothing sitting around getting dusty or disformed. Delivery was quick and professional. It took less than 15 minutes for them to haul the old mattress out and bring in the new one. Just a great experience from purchase to delivery.
Excellent service! The mattress we chose is super comfortable and so far we are getting the best sleep we have had in years. We worked with Cassie at the Manchester NH store and she was phenomenal! Super attentive, patient and helped us make the right choice of mattress based on our needs.
Outstanding mattress and service! We were skeptical that this mattress would make any real difference compared to other mattresses that we have. We were wrong. We've actually enjoyed some of the best sleep ever. The service and delivery were also great... kept us notified and delivered on time. Real professional all around.
Good experience from showroom to delivery. Very happy with the mattress.
Working with Cassie was a great experience. She was very knowledgeable and answered all of our questions making sure we found the correct mattress for us. We have used the mattress for about a week and are confident we made the right decision.
Great mattress store, friendly staff. Great selection and quick turnaround.
I recently purchased a new mattress from Portland Mattress Co. in Manchester, NH. The mattress is very comfortable and we are very pleased with our purchase. The delivery people were courteous and efficient. I recommend anyone in the market for a new mattress, check out Portland Mattress!
Easy transaction, Catherine was a pleasure to work with , delivery went smooth, and so far our new bed is very comfortable, we are loving the adjustable base . Also the pillows we purchased are very comfortable. Thanks so much .
From entering the store to receiving my mattress and box spring for my antique sleigh bed I was treated with respect and professionalism! Everyone was so kind and understood the sentiment of my request that the very kind delivery team fulfilled my wish to have “my bed” back. My third room is complete! Thank you for your care and expertise!! I will definitely recommend Portland Mattress Co. to anyone who asks.
Highly recommend Portland Mattress makers. We bought the pillow top mattress and it’s so comfortable! Cassie is great to work with and very knowledgeable of the product. Delivery personnel were very nice and professional.
It’s been 3 weeks since the arrival of our firm double sided Boothbay queen mattress with adjustable frame. It’s so comfortable and supportive and cushions the of your body. My spouse and I have arthritis. Once we started sleeping on the new mattress everything felt more supportive and we
sleep better. The remote for the Leggett & Platt adjustable frame, illuminates and is easy to use. The features include: head and foot adjustment, head with massage, an under-bed light a flashlight, a snore setting, a wave and zero G. It’s more than we will ever use. You will love it. Portland Mattress, Thank you.
sleep better. The remote for the Leggett & Platt adjustable frame, illuminates and is easy to use. The features include: head and foot adjustment, head with massage, an under-bed light a flashlight, a snore setting, a wave and zero G. It’s more than we will ever use. You will love it. Portland Mattress, Thank you.
Loved the entire experience! It was easy, salesperson was very knowledgeable, friendly and made the purchase easy. The delivery and set up was spot on. The Mattress is Wonderful!
Best night sleep ever! Don’t hesitate, buy local, made in Maine!! Ps. Thank you for the gift! Loved it!! (Much needed after that sleep!)
Best night sleep ever! Don’t hesitate, buy local, made in Maine!! Ps. Thank you for the gift! Loved it!! (Much needed after that sleep!)
Portland Mattress has been wonderful to work with. From Cassie in the showroom explaining the differences to the guys making the delivery and taking extra care not to hit a wall. The quality of our mattress is amazing and knowing it was made locally is the best of all!
Our intention was to look around at a few mattress stores/brands for quality,feel and price. We walked in and met a very knowledgeable sales associate who explained everything about the mattresses. We pick out the feel we wanted and within a 40 min visit made the purchase. Great experience here at the Manchester NH store!
Sales rep was thoroughly knowledgeable about the products & VERY helpful. The delivery guys were on time, professional, & efficient. One even tried to win over our large, loud dog & asked to give him treats! The mattress is all we'd hoped for and is SUPER comfortable. It was a most pleasant experience from start to finish & I've already passed on reccommendations to friends!
We have an antique 4-poster bed so needed a custom mattress. We worked with Cassie in the Manchester store and she was wonderful at helping us choose the best mattress to fit our bed and our comfort. The instructions for measurements were clearly laid out and she followed up with questions to be sure everything was accurate. The mattress fits perfectly and we have been getting better sleep than we have in years!
We recently purchased a King Size bed and Cassie the store Manger was very professional and authentic. She provided guidance in the products and led us to the one that provided the best comfort for us. Well done and thank you! Delivery went as expected courteous and professional and we are very pleased. We'll be back...
Buying a mattress from Portland Mattress Makers in Manchester was by far the best experience we have had. The sales person was friendly and patient with me and my husband. The delivery people were great. The mattress is high quality. I will never go anywhere else!
I appreciate working with a company and its representatives who are direct, helpful and want to make things work for you. I have a comfortable new mattress and so does my son. I am very happy with my experience. My shopping was quick, easy and straight forward. No pressure, no gimmicks, just honest help.
My partner and I desperately needed a new mattress. We were of course dreading this process thinking of dealing with chain mattress stores because of sales pressure and poor quality mattresses. Then I discovered PMM. From the moment we stepped in, Cassie was incredible. Telling us about the product and then leaving us alone to try everything multiple times. The mattresses are handmade and the quality shows. We purchased exactly what we needed for no more than a chain would’ve charged. Delivery cost was great as well, they even took our old mattress and box spring! The delivery was so swift and professional. We couldn’t believe how quickly things moved from purchase to having this mattress and boxspring in our bedroom. And the icing on the cake, the delivery gentlemen brought us a handwritten thank you card and some local ME coffee! I had no idea such a dream place existed! I will forever be recommending PMM to everyone I know. Thank you from the bottom of our hearts!
After checking out mattresses for a year and a half and trying mattresses at Portland Mattress Makers for 6 months I finally made up my mind. Portland Mattress was by far the best brand! I loved the fact that the folks there was not pushy and they always answered my questions and gave me plenty of time to make up my mind. Cassie The manager at the Manchester store on S. Willow St. was a gem, she gave me the time and space I needed. Let me tell you I mean it when I say I tried mattresses I am not exaggerating . I bought a bed in a box only to send it back, I tried another place in Gardner mass only to return that one. Not to mention a multitude of a mattress stores none of them compared to the comfort and support that I found at Portland mattress makers. And if it helps anyone out there. I recently had a back operation and was glad to come home to a comfortable bed!
Portland Mattress Makers - Andover
Mattress store in Andover, Massachusetts
The best place to buy a mattress!! We shopped at Jordan’s first- where we (used to) always get our mattresses- however it was an unpleasant experience! It was high pressure sales and we ended up putting a down payment on a $4000 mattress we didn’t even really like. Ended up cancelling it as we weren’t happy with it. I started doing some research of other places and found Portland Mattresses which I had a vague memory of hearing about. I was ready to drive to Maine when I saw they have a place in the next town over, Andover, MA. I was immediately welcomed Bonnie who was kind and not pushy - just informative and made me feel really comfortable. She understood what my husband and I were looking for. Showed me and explained the line of beds to try. She said she wanted me to take my time and try to really relax on each one - no rush and she would be in the store and could answer any questions. Brought my husband the next day - same experience. We picked out a bed we both really loved and it’s half the price of the Jordans one we didn’t even like. I could not be happier! Every aspect of our experience was outstanding. Lots more details I could add but it would take all day to write it! Support this small business that’s been around a long time!
We had a wonderful experience working with Bonnie in the Andover store. The customer service, delivery, set up, and overall experience was more than we expected. We highly recommend this company!
This mattress is just what we needed for my wife to sleep better. We highly recommended it and drove 2-1/2 hours to pick it up.
Comfort is what its all about and boy did we get that with our new Portland Matress. Bonnie was fantastic and extremely knowledgeable about Matresses. There was no pressure to buy and we tested our fairshare. Once we decided on one, the delivery process was fine and within 2 weeks, we were sleeping like babies. We also love the fact that this matress is made in the USA.
Thanks Portland Matress. Nice work. 👍
Thanks Portland Matress. Nice work. 👍
We love our Acadia Pillowtop King mattress! Bonnie at the Andover store was super knowledgeable and great to work with. At home drop off is convenient and they took an old mattress back with them. 10/10 experience.
Absolutely the best sales people the best delivery people and clearly the best Mattress plus the gift of coffee at time of delivery doesn’t get any better than this. We are so very pleased thank you thank you thank you.
This is the second custom mattress that we have purchased from Portland mattress company. We wanted a new mattress for one of the berths in our boat and as we had used this company before we went right to them. This is a very high-quality mattress and it fits perfectly in the space it was designed for. The template system works well. The mattress was ready in the timeframe we were told. We would definitely recommend Portland mattress.
I had a very pleasant experience at Portland Mattresses after going to a couple of other stores, they were very helpful, patient and offered some good recommendations. They worked around my schedule to deliver the mattress and removed my old one. I’m very glad I stopped here and would encourage you to check out their wide selection. I highly recommended them.
Portland Mattress was very easy to work with and our custom boat topper came out great. We'll be returning soon to purchase a mattress for our bed at home.
I went to the Andover showroom. It was inviting and clean. The manager was wonderful, friendly, knowledgeable, respectful, professional customer service.
Ms. Murphy listens to your needs,
Gave great advice. Overall great experience. Christine B. Brockton
Ms. Murphy listens to your needs,
Gave great advice. Overall great experience. Christine B. Brockton
Thank you Portland mattress we love our Mattress, thanks to Bonnie for all your help, and your delivery team was great. We will be contacting you again for future purchases and we’re telling our family and friends about your amazing mattress
Great from the website to the store, and through delivery. Sales staff were helpful in finding the right mattress. They communicated in a timely manner throughout. We feel we have a quality locally made mattress that is very comfortable and supportive of backs.
After a number of disappointing experiences shopping for a mattress, we went to Portland Mattress Makers in Andover at the suggestion of a friend. What a find!! Bonnie (the store manager) may be the best salesperson we have ever encountered. Her product knowledge is incredible and she worked extremely hard to make sure we were buying the right product. The company itself is also a great story - family owned, all manufacturing done in Maine, and a real focus ensuring customers are really happy with their purchase. If you are shopping for a mattress, do yourself a favor and visit Portland Mattress!
Salesperson was very helpful in choosing our new mattresses. Great quality and value. Buy local!
I love my new mattress! Very beautiful, comfortable and very high quality! Sales staff was extremely friendly and helpful! Wish I had gone to this company before I bought my other mattress!
Delivery people were very helpful and courteous!
Glad I found them!!!
Delivery people were very helpful and courteous!
Glad I found them!!!
I recently ordered a custom boat mattress for my Tiara 3300. The V-berth is "L" shaped and had a piece of hand cut memory foam in place. I was skeptical on how well a new custom mattress was going to fit until they sent me the pattern kit which included an angle gauge. The patterning was very simple and recording the angles gave me hope. The mattress fit perfectly, including the angled sides to conform to the hull. I really like the vapor barrier on the bottom as the humidity can get pretty high during the Summer. I also really like the fitted sheets, especially at the corner of the "L" shape. If it is not fitted, the sheets can't make that 90 degree turn and look very sloppy. They also sent my pattern to another company to have a custom cover/comforter made. The mattress is very comfortable, communication from PMM has been excellent and I would highly recommend them to anyone looking for a new, high quality mattress.
Thank you!
Thank you!
Was a great experience from start to finish. Bonnie in the Andover store listened to our needs and recommended the best option for us without trying to upsell us. Delivery was quick. The delivery guys were great.
The mattress is perfect. I am considering replacing the mattress on our other bed with Portland Mattress.
The mattress is perfect. I am considering replacing the mattress on our other bed with Portland Mattress.
Fantastic experience! Bonnie in the Andover MA store was extremely helpful in choosing a mattress- extremely knowledgeable and lovely to deal with. Delivery was also a fantastic experience- expectations were clearly set throughout the entire process. I highly recommend Portland Mattress Makers….
Stay AWAY from Bloomingdales who DO NOT stand behind their mattresses as well as demonstrate bad customer service!
Stay AWAY from Bloomingdales who DO NOT stand behind their mattresses as well as demonstrate bad customer service!
We LOVE our new mattress! It is a perfect fit and SO comfy!!! Our experience with Bonnie in Andover was AMAZING! Thank you for making us comfortable once again.
We are very happy with our experience picking out our mattress. From our salesperson Bonnie's knowledge of the mattresses to Alex our delivery person.
We had picked out a firm mattress for our vacation home and after sleeping on it we decided it was too firm. I went to see Bonnie about changing the mattress. She was more than happy to change it. She worked with me to find the perfect mattress for my back issues. They came and swapped the mattresses and we love the new one.
We will be recommending you to friends and family.
We had picked out a firm mattress for our vacation home and after sleeping on it we decided it was too firm. I went to see Bonnie about changing the mattress. She was more than happy to change it. She worked with me to find the perfect mattress for my back issues. They came and swapped the mattresses and we love the new one.
We will be recommending you to friends and family.
Everyone is so helpful. You can tell it’s a local operation. They answered so many questions of mine. They aren’t on commission so they really just care about your comfort letting you take time to purchase. So happy we found them right down the street from us 🙂
Andover location has a very knowledgeable and informative staff.
Well worth the investment given that we spend 1/3 of our lives on a mattress. We’ve been buying mattresses from Portland Mattress Makers for 25 years. Thanks Bonnie!
KAA
Well worth the investment given that we spend 1/3 of our lives on a mattress. We’ve been buying mattresses from Portland Mattress Makers for 25 years. Thanks Bonnie!
KAA
The crew did a great job with the install and disposal of our old mattress. We’ve had 5 blissful sleeps on the Portland mattress and feel great. We should have made the change earlier. Thank you Bonnie, you found the right mattress for us.
Buying a mattress is a big purchase. Bonnie from Portland Mattress Makers in Andover was attentive and knowledgeable. She assisted my husband and I choose the best mattress for us. Even after the purchase she continued to have excellent commutation couldn’t have been more helpful. Highly recommend this company- especially Bonnie!
Our Mattress Factory is located in Biddeford, Maine.
We also have convenient store locations located in Portland, Portsmouth NH and Bedford NH, and in Andover MA and Littleton MA
BIDDEFORD
- 25 Edwards Avenue Biddeford, ME 04005
- (207) 282-9583
- HOURS:
Monday-Sat 9am to 5pm Sunday Closed
PORTLAND
-
107 Fox Street
Portland, ME 04101 - (207) 772-2276
- HOURS:
Monday-Sat 9am to 5pm Sunday Closed
PORTSMOUTH
- 990 Lafayette Road Portsmouth, NH 03801
- (603) 501-0707
- HOURS:
Monday-Sat 10am to 6pm Sunday 12pm to 5pm
BEDFORD
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1 South River Road
Bedford, NH 03110 - (603) 782-8610
- HOURS:
Mon-Tues 10am to 6pm Wednesday Closed
Thursday-Fri 10am to 6pm Saturday 10am to 5pm Sunday 12pm to 5pm
ANDOVER
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Shawsheen Plaza
209 North Main Street Andover, MA 01810 - (978) 824-5100
- HOURS:
Monday 10am to 6pm
Tuesday Closed
Wed-Sat 10am to 6pm
Sunday 12pm to 5pm
Littleton
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The Point
620 Constitution Avenue
Littleton, MA 01460 - (978) 707-5337
- HOURS:
Monday 10am to 6pm Tuesday Closed
Wed-Sat 10am to 6pm Sunday 12pm to 5pm
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